Netflix Invented Hr - 4567 Words

HBR.ORG JANUARY–FEBRUARY 2014 REPRINT R1401E Trust people, not policies. Reward candor. And throw away the standard playbook. by Patty McCord How Netï ¬â€šix Reinvented HR SPOTLIGHT ON TALENT AND PERFORMANCE This document is authorized for use only by Janet Hughes (JAH612@LEHIGH.EDU). Copying or posting is an infringement of copyright. Please contact customerservice@harvardbusiness.org or 800-988-0886 for additional copies. SPOTLIGHT ON TALENT AND PERFORMANCE Spotlight ARTWORK Freegums, Good Vibrations 2011, acrylic on wood, 8 x 15 This document is authorized for use only by Janet Hughes (JAH612@LEHIGH.EDU). Copying or posting is an infringement of copyright. Please contact customerservice@harvardbusiness.org or†¦show more content†¦subscriber base grew to nearly 29 million. All that aside, the approach is compelling because it derives from common sense. In this article I’ll go beyond the bullet points to describe five ideas that have defined the way Netflix attracts, retains, and manages talent. But first I’ll share two conversations I had with early employees, both of which helped shape our overall philosophy. The first took place in late 2001. Netflix had been growing quickly: We’d reached about 120 employees and had been planning an IPO. But after the dot-com bubble burst and the 9/11 attacks occurred, things changed. It became clear that we needed to put the IPO on hold and lay off a third of our employees. It was brutal. Then, a bit unexpectedly, DVD players became the hot gi ft that Christmas. By early 2002 our DVD-by-mail subscription business was growing January–February 2014 Harvard Business Review 3 This document is authorized for use only by Janet Hughes (JAH612@LEHIGH.EDU). Copying or posting is an infringement of copyright. Please contact customerservice@harvardbusiness.org or 800-988-0886 for additional copies. COPYRIGHT  © 2013 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. SPOTLIGHT ON TALENT AND PERFORMANCE like crazy. Suddenly we had far more work to do, with 30% fewer employees. One day I was talking with one of our bestShow MoreRelatedDigital Marketing5015 Words   |  21 Pagescost the business loads of money. I am now going to discuss the characteristics of the Web, its history and what make is such a powerful marketing medium. The history of the Web has blown up in the past 20 years, originally Mr Tim Bernerd-Less, invented the WWW World Wide Web in 1989. The WWW, now known as the Internet has evolved phenomenally since it’s first. It began with Mr. Bernard-Lee who was a software engineer at CERN, the large particle physics laboratory near Geneva, Switzerland.  ManyRead MoreDigital Marketing5025 Words   |  21 Pagesthe business loads of money. I am now going to discuss the characteristics of the Web, its history and what make is such a powerful marketing medium. The history of the Web has blown up in the past 20 years, originally Mr Tim Bernerd-Less, invented the WWW World Wide Web in 1989. The WWW, now known as the Internet has evolved phenomenally since it’s first. It began with Mr. Bernard-Lee who was a software engineer at CERN, the large particle physics laboratory near Geneva, Switzerland.  ManyRead MoreBuzz Marketing for Movies7055 Words   |  29 Pagesestimated there were TiVos and other DVRs in 6.5 million US households, up from 1.9 million in 2002. That number, the firm claims, will climb to almost 50 million by 2009, representing 41% of all US households. On another front, the popularity of Netflix, an online subscription service boasting 3 million users, prompted both Blockbuster and Wal-Mart to offer similar services whereby people rent DVDs for an unlimited time for a monthly fee. While it s true that DVDs may be a cash cow for studios,Read MoreManaging Information Technology (7th Edition)239873 Words   |  960 Pa gesChapter 1 †¢ Managing IT in a Digital World 7 CEO or President Business Unit #1 Business Unit #2 Business Unit #3 VP (IT) Individual VP (IT) Retirement Services VP (IT) Group CIO Corporate Applications Payroll HR Enterprise Architecture Planning and Finance Systems Operations FIGURE 1.2 Typical Example of IS Organization Chart for a Large Company with Multiple Business Units IT Leadership Roles Many organizations today have created an officer-level Read MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pagesgeneral. A survey by the Society for Human Resources Management shows some major employer concerns and opportunities resulting from the demographic makeup of the U.S. workforce.3 The aging of the workforce was consistently the most significant concern of HR managers. The loss of skills resulting from the retirement of many baby boomers, increased medical costs due to an aging workforce, and many employees’ needs to care for elderly relatives topped the list of issues. Other issues include developing multilingual